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PRICES |
Prices are those in effect on the date of shipment and are subject to
change without notice. We reserve the right to decline the whole or part
of orders in which the price or quantity of goods is not satisfactory to
us.
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QUANTITY PRICING |
Quantity pricing is available when sales volume in an order is over the
amount as stated in the price list.
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TERMS |
Net 10 days on established credit. If you wish to obtain an "Open
Account" with us, please complete our credit application in full and
return to us by mail. Please allow ample time for processing. Pending
approval orders will be shipped C.O.D. and should be paid by money order
or certified bank check. Please remit payment to: Capella Hardware Co.,
3921 E. La Palma Ave., #N, Anaheim, CA 92807.
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RETURNED CHECKS |
A $25.00 service charge will be made for any check returned from the
bank for insufficient funds.
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FREIGHT |
All prices are quoted F.O.B. Anaheim, California. All deliveries or
shipments will be shipped via "Common Carrier" or "United
Parcel Service" freight collect. Full freight will be allowed on
shipments of $1000.00 net and over within the continental limits of United
States, excluding Alaska and Hawaii. We reserve the right to designate the
carrier and route.
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DELIVERY |
In all "Common Carrier" shipments, the transportation company
is responsible for merchandise after having accepted it for shipment in
good order. All claims and correspondence for loss and damaged material
must be made against the transportation company. All orders shipped by
"Common Carrier" must be cartooned. An additional charge will be
added for any "special packaging" necessary.
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ORDERING |
All orders are accepted subject to availability of merchandise. We will
not be held responsible for strikes or accidents or any other cause beyond
our control.
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MINIMUM ORDER REQUIREMENTS
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Due to necessary cost to process an invoice, all orders will be
subjected to a minimum billing charge of $25.00.
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CLAIMS
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Claims or defective material, shortages, or errors will not be
considered unless reported within five (5) working days after receipt of
shipment.
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RETURNS |
Returns will not be accepted without our authorization. All
authorized returns will be subjected to a fifteen percent (15%) restocking
charge plus freight.
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SPECIALS |
We will not assume responsible for errors in phone orders, particularly
"Special Orders", unless written confirmation is received prior
to processing.
"Special Orders" will not be accepted from a C.O.D.
account without payment in advance.
Specials cannot be returned.
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PRODUCTS GUARANTEE
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Every product is guaranteed against defects in workmanship and
materials for a period of one full year. This guarantee is void if the
product has been subjected to improper installation or mechanical damage
indicative of obvious mistreatment or abuse.
No circumstances will we be held responsible for labor charges
occurring from job site repair or replacements.
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